This procedure applies to all TWG active part numbers and involves key teams to ensure comprehensive feedback and corrective actions.
With this new procedure, the Sales Team is responsible for recording lost sales in PRO, while the Operations Team provides feedback and corrective actions related to out-of-stock (OSTK) and out-of-stock company-wide (OSTKW) issues. Additionally, the Brand Team will offer insights on competitor pricing (COMP), overpricing (PRICE), and application/fitment issues (SPECS).
LOST SALES PROCEDURE
